In a world where proper customer service can sometimes seem to have all but vanished, dealing with Pumpkinpip is like a breath of fresh air.
We’ve been clients of PP since 2002/3, and have had two incarnations of websites designed by them. As small business owners, we understand the importance of a website as a marketing tool, however, don’t have huge amounts of money to spend. Pumpkinpip have on both occasions, listened, truly listened, and understood what we want in terms of design, flexibility, functionality and above all, budget.
On both occasions, they’ve furnished us with at least two very detailed proposals for our site, allowing us to discuss and select the option that suits us best.They’ve never tried any hard-sell tactics, nor have they ever tried to make us add any features we don’t need.
Their team fuses the technical and design aspects perfectly. Our sites on both occasions have been completed without a hitch, on time, on budget and on spec. The result is a well-designed, smooth running site that has proven itself a worthy sales tool - one that we’ve received many positive comments about.
We would highly recommend Pumpkinpip to anyone who is serious about having a site that works for them - not the other way round!